Credits are only used when you download a dataset. Searching, filtering, and exploring results do not consume any credits.
No, credits do not roll over. Any unused credits are cleared at the end of your billing cycle, and a fresh allocation is provided on renewal.
For monthly plans, credits reset on your billing renewal date. For yearly plans, credits reset every month on the same date as your subscription start.
When you change your plan, your credits are reset immediately to match the limits of the new plan.
We support credit/debit cards, Apple Pay, Google Pay, and various local payment methods. PayPal is available when using Paddle checkout.
Yes, invoices are automatically generated for every transaction and can be accessed anytime from the Billing section of your account.
Yes, a 14-day moneyback guarantee is available. No reason is required within this period. Refund requests are not accepted after 14 days.
You can cancel your subscription anytime from your account settings. Cancellation stops future billing but does not retroactively issue refunds beyond the allowed window.
Yes, you can update your payment method at any time from your billing settings. Changes apply to future billing cycles.
If a payment fails, your credits may be reset to zero until the subscription is successfully renewed.
For Tech Lookup, once a report is unlocked, you can download it multiple times within the same month without additional credits. Keyword Scan downloads always consume a credit.
Credits may be reinstated in cases of verified data inaccuracies or system issues. You need to raise a support ticket under “Account & Billing” for review.
Some websites obfuscate their code or load scripts dynamically. Our scanner identifies most technologies, but hidden or server-side tools may not always be detectable.
We refresh our detection rules and tech signatures regularly to ensure accurate coverage of emerging tools and frameworks.
Yes, results can be exported in CSV format, allowing deeper analysis.
Applying filters such as country, traffic range, or tech category can reduce result count. Remove specific filters to broaden your search.
We use non-intrusive crawling techniques that analyze publicly available website information, script signatures, headers, and metadata.
Our system uses signature-based detection combined with heuristic checks. Accuracy is high, but results may vary for sites using heavy obfuscation.
You can submit a request for new technology detection. We evaluate and add valid technologies in upcoming updates.
Yes, you can refine results by selecting target countries, enabling more precise market research.
Some websites update infrequently or use cached assets. Running a fresh scan usually retrieves the latest data.
We provide multi-user plans with shared workspaces, advanced limits, and priority support for organizations.