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Top eCommerce Technologies by Marketshare and Usage Report

This report presents a comprehensive overview of leading eCommerce technologies ranked by global market share and active usage across the web. It highlights adoption trends among the top 1M and top 10k sites, offering a clear view of the platforms shaping modern digital commerce.

Customer Support Stacks Marketshare

Top Customer Support Stacks

Rank Stack
The name of the technology stack used by a website.
Total Websites
Total number of websites globally detected using this technology stack.
Among 1m Sites
How many of the top 1 million most-visited websites use this technology stack.
Among 10k Sites
How many of the top 10,000 highest-traffic websites rely on this technology stack.
1   Floating Chat Widget 192,521 656 1
2   3CX Live Chat Support 51,325 169 2
3   BetterDocs 16,049 609 4
4   WordPress Support Using WhatsApp 9,864 54 -
5   Chatway Live Chat 9,395 24 -
6   LiveChat Plugin for WordPress 7,622 239 5
7   SupportCandy Ticket System 4,145 76 -
8   Bit Assist 3,850 18 -
9   WPBot AI ChatBot 3,173 40 -
10   Click To Chat Pro 2,948 21 -
11   Awesome Support Plugin 2,791 75 -
12   Bazz CallBack Widget 2,589 9 -
13   chat-me-now 1,976 7 -
14   Olark Live Chat 1,881 95 -
15   KB Support 1,463 7 -
16   Cliengo – Chatbot 1,396 5 -
17   Heroic Knowledge Base 987 106 -
18   Floating Chat Buttons 969 1 -
19   Wpbot Pro 838 44 -
20   JS Help Desk Plugin 778 17 -
21   WP Chat Widget 755 6 -
22   Channel.io 667 10 -
23   Wp Advanced Support Ticket 652 6 -
24   Kognetiks Chatbot for WordPress 613 13 -
25   Freshdesk (official) 553 41 -
26   wordpress-helpdesk 510 4 -
27   Kommo Chat Button Integration 504 5 -
28   WP Support Plus Ticket System 398 15 -
29   Online Contact Widget 344 - -
30   Facebook-messenger 323 3 -
31   Nirweb support 300 2 -
32   Support Ticket System By Phoeniixx 295 3 -
33   Re:amaze Helpdesk 294 6 -
34   Better Live Chat Plugin 289 8 -
35   Rating by BestWebSoft 288 7 -
36   Ays Chatgpt Assistant 274 1 -
37   Chatbot with ChatGPT WordPress 214 7 -
38   uCare Support System 203 1 -
39   5Usujian Super Serv 202 - -
40   Chat Support Plugin 199 1 -
41   Provide Support Live Chat 166 3 -
42   Zeinet Addon 166 - -
43   Chat via WhatsApp Lite 139 - -
44   Help Dialog Chat 116 7 -
45   Live Chat for Fanpage 96 - -
46   zingtree 88 3 -
47   Watson Chatbot for WordPress 88 - -
48   IDB Support Tickets 85 2 -
49   LiveChat Plugin 77 - -
50   Chat Support for Telegram 58 - -
51   AI24 Assistant Integrator 50 1 -
52   BuddyBot AI Assistant 41 - -
53   Majestic Support Plugin 38 - -
54   TP Chat Lite 34 - -
55   Knowledgebase Helpdesk 25 - -
56   Woocommerce Support System 20 - -
57   Staffing Engine 18 - -
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Each report includes...

  • All the technologies they're using
  • Email addresses
  • Social media accounts.
  • Country information.
  • Other relevant Information

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