Customer Experience
Customer Service Automation technologies by market share
28 Customer Service Automation technologies ranked by adoption across the web, with usage among the top 1M and top 10K most-visited sites. Every entry links to its full usage report, and every list is downloadable.
Up to 1M sites per list · Segment by country & TLD · Unlimited report rebuilds for 1 month
- Technologies tracked
- 28
- Live websites detected
- 18.71K
- In the top 1M sites
- 605
Most used Customer Service Automation technologies
by sites detected-
01
GemCommerce
7.18K
-
02
iTop Plus
3.32K
-
03 SaaS Support 1.54K
-
04
Coveo
1.51K
-
05
Aminos
1.47K
-
06
HelpCenter
635
-
07
Sport Link Services
480
-
08
Thulium
382
-
09
Watermelon
289
-
10
Callback24
250
All Customer Service Automation technologies
28 tracked| # | Technology | Top market | Total websites | Among top 1M | Among top 10K |
|---|---|---|---|---|---|
| 01 |
GemCommerce
|
7,180 | 181 | - | |
| 02 |
iTop Plus
|
3,318 | 4 | - | |
| 03 | SaaS Support | 1,541 | 30 | - | |
| 04 |
Coveo
|
1,512 | 201 | 8 | |
| 05 |
Aminos
|
1,468 | 10 | - | |
| 06 |
HelpCenter
|
635 | 30 | - | |
| 07 |
Sport Link Services
|
480 | - | - | |
| 08 |
Thulium
|
382 | 40 | - | |
| 09 |
Watermelon
|
289 | 33 | - | |
| 10 |
Callback24
|
250 | 4 | - | |
| 11 |
SalesCaptain
|
220 | 6 | - | |
| 12 |
Willdesk
|
196 | 1 | - | |
| 13 |
Qiyu Intelligent Customer Service
|
164 | 12 | - | |
| 14 |
Channels
|
163 | 4 | - | |
| 15 |
Slaask
|
142 | 6 | - | |
| 16 |
RD Station Conversations
|
142 | 2 | - | |
| 17 |
AlwaysOn
|
138 | 13 | - | |
| 18 |
Melu
|
124 | 2 | - | |
| 19 |
LibAnswers
|
117 | 2 | - | |
| 20 |
Elevio
|
84 | - | - | |
| 21 |
Ivy.ai
|
66 | 17 | - | |
| 22 |
Richpanel
|
66 | 6 | - | |
| 23 |
Medical Alert
|
17 | - | - | |
| 24 |
Daktela Omnichannel
|
7 | 1 | - | |
| 25 |
Nuggad
|
4 | - | - | |
| 26 |
Answering Specialists
|
1 | - | - | |
| 27 |
Asapp
|
1 | - | - | |
| 28 |
Freshworks
|
- | 0 | - | - |
18,707 websites run Customer Service Automation technologies. Pick any stack above and download its list, filtered to your exact market.
Start from $39/moEvery report includes
More than a list of domains
Complete domain list, up to 1M sites per report
Popularity score, based on total citations across the web
TLD & country data per website
Firmographics: headcount, year founded, industry
Up to 20 data points per site. Data point availability varies by website and report.
How do we download the reports?
You can download reports in Excel or JSON format. We also offer API access so you can enrich data directly in your own systems.
I am getting too many sites. How do I fix that?
Narrow your search with the available filters, like country, TLD, and stack combinations, for a more precise list.
Free for non-profits, academia & data journalists - non-commercial and public-interest use, on request.
Request accessTurn the Customer Service Automation market into a prospect list
Get full access to Customer Service Automation technologies and download unlimited filtered reports for a month.