Customer Experience
Top Customer Service Automation technologies by market share
28 Customer Service Automation technologies ranked by adoption across the web, with usage among the top 1M and top 10K most-visited sites. Every technology links to its full usage report, and every list is downloadable.
Up to 1M sites per list · Segment by country & TLD · Unlimited report rebuilds for 1 month
- Technologies tracked
- 28
- Live sites detected
- 15.8K
- In the top 1M sites
- 263
Most used Customer Service Automation technologies
by sites detected-
01
GemCommerce 5.7K
-
02
iTop Plus 2.9K
-
03
SaaS Support 1.3K
-
04
Coveo 1.3K
-
05
Aminos 1.3K
-
06
HelpCenter 573
-
07
Sport Link Services 390
-
08
Thulium 349
-
09
Watermelon 259
-
10
Callback24 223
All Customer Service Automation technologies
28 tracked| # | Technology | Top market | Total websites | Among top 1M | Among top 10K |
|---|---|---|---|---|---|
| 01 |
|
5,691 | 47 | - | |
| 02 |
|
2,903 | 2 | - | |
| 03 |
|
1,343 | 1 | - | |
| 04 |
|
1,338 | 140 | 17 | |
| 05 |
|
1,319 | 9 | - | |
| 06 |
|
573 | 5 | - | |
| 07 |
|
390 | 1 | - | |
| 08 |
|
349 | 2 | - | |
| 09 |
|
259 | 6 | - | |
| 10 |
|
223 | - | - | |
| 11 |
|
204 | - | - | |
| 12 |
|
174 | 1 | - | |
| 13 |
|
151 | 1 | - | |
| 14 |
|
133 | 1 | - | |
| 15 |
|
125 | - | - | |
| 16 |
|
123 | 3 | - | |
| 17 |
|
115 | 21 | - | |
| 18 |
|
112 | 1 | - | |
| 19 |
|
98 | 7 | - | |
| 20 |
|
66 | - | - | |
| 21 |
|
43 | 1 | - | |
| 22 |
|
31 | 13 | 1 | |
| 23 |
|
17 | 1 | - | |
| 24 |
|
7 | - | - | |
| 25 |
|
4 | - | - | |
| 26 |
|
1 | - | - | |
| 27 |
|
1 | - | - | |
| 28 |
|
- | 0 | - | - |
15,793 websites run a Customer Service Automation technology. Pick any stack above and download its list, filtered to your exact market.
Start from $39/moEvery report includes
More than a list of domains
Complete domain list, up to 1M sites per report
Popularity score, based on total citations across the web
TLD & country data per website
Firmographics: headcount, year founded, industry
Up to 20 data points per site. Data point availability varies by website and report.
How do we download the reports?
You can download reports in Excel or JSON format. We also offer API access so you can enrich data directly from your own tools.
I am getting too many sites. How do I fix that?
Narrow your search with the available filters, like country, TLD, and stack combinations, for a tighter, better-qualified result set.
Free for non-profits, academia & data journalists - non-commercial and public-interest use, on request.
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